Data Protection Your Rights Philippines Mobile Platform

merryph link Privacy Policy – Understand How Your Data Is Handled

At merryph link, your privacy is taken seriously. This Privacy Policy explains exactly what personal information we collect when you use our platform, why we collect it, how it is stored and protected, and what rights you have as a Filipino player. Reading through this page gives you a clear picture of how your data works for you — not against you.

Last updated: June 2025. This policy applies to all users accessing merryph link from the Philippines.

1. What Information We Collect and Why

Registration and Account Data

When you create an account on merryph link, we collect your full legal name, date of birth, email address, and any payment details you provide for deposits or withdrawals. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and ensure that all financial transactions are processed securely and accurately. Without this data, we cannot open or maintain a player account for you.

Usage and Activity Data

As you use the platform — browsing game categories, placing bets, or navigating between sections — we collect information about your activity, including pages visited, games played, bet amounts, session duration, and device type. This data helps us improve the platform experience, identify technical issues, and ensure that the service performs reliably on mobile devices across the Philippines. It also allows us to detect unusual activity that may indicate fraud or account misuse.

Technical and Device Data

We automatically collect certain technical information when you access merryph link, including your IP address, browser type, operating system, and device identifiers. This data is used for security purposes — such as detecting multiple accounts or unauthorised access attempts — and to optimise the platform for the devices most commonly used by Filipino players. We do not use this data to identify you personally beyond what is necessary for platform security and compliance.

Cookies and Similar Technologies

merryph link uses cookies and similar tracking technologies to keep you logged in between sessions, remember your preferences, and measure how different parts of the platform are used. You can manage or disable cookies through your browser settings at any time, though doing so may affect certain platform features such as staying signed in or loading your saved preferences. We do not use cookies to serve third-party advertising or share your browsing behaviour with external marketing networks.

2. How We Use Your Information

Every piece of data we collect serves a specific, legitimate purpose. We do not collect information speculatively or hold data beyond the period it is needed. Below is a clear breakdown of how your information is put to use on the platform.

Account Management

Your registration details are used to create and maintain your player account, verify your identity, and process deposits and withdrawals to the correct payment method. We also use your contact information to send you important account notifications — such as password reset requests, withdrawal confirmations, and security alerts — that are essential to keeping your account safe and functional.

Security and Fraud Prevention

Technical and activity data is analysed continuously to detect suspicious behaviour, prevent unauthorised access, and identify potential fraud or money laundering activity. This is both a platform security measure and a legal obligation under Philippine anti-money laundering regulations. Where suspicious activity is confirmed, we are required by law to report it to the appropriate Philippine authorities.

Responsible Gaming

We use your activity data to monitor for signs of problem gambling behaviour, such as sudden increases in bet frequency or deposit amounts. This allows us to proactively reach out to players who may benefit from responsible gaming tools, and to enforce self-exclusion or deposit limits that you have set on your account. Protecting player wellbeing is a core part of how we operate, not an afterthought.

Platform Improvement

Aggregated and anonymised usage data helps us understand which features Filipino players use most, where technical issues occur, and how the platform can be made faster and more intuitive on mobile devices. This analysis is conducted on data that cannot be traced back to any individual player, and the insights are used solely to improve the merryph link experience for everyone on the platform.

3. Who We Share Your Data With

We Do Not Sell Your Data

merryph link does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data belongs to you, and we treat it with the discretion that Filipino players deserve. Any sharing of data that does occur is strictly limited to what is necessary for the platform to function legally and securely, and is always governed by appropriate data protection agreements.

Payment Processors

To process your deposits and withdrawals, we share the minimum necessary payment information with our licensed payment processing partners. These partners are bound by their own data protection obligations and are not permitted to use your information for any purpose other than completing the transaction you have initiated. All payment data is transmitted over encrypted connections and is never stored in plain text on our systems.

Regulatory and Legal Authorities

We are required by Philippine law to share certain information with regulatory bodies and law enforcement agencies when legally compelled to do so. This includes reporting suspicious financial activity to the Anti-Money Laundering Council (AMLC) and responding to valid legal requests from Philippine courts or government agencies. We will always seek to limit the scope of any such disclosure to what is strictly required by the applicable legal obligation.

Platform Service Providers

We work with a small number of trusted technology service providers — such as cloud hosting and security monitoring services — who may process your data on our behalf as part of delivering the platform. All such providers are carefully vetted, operate under strict data processing agreements, and are prohibited from using your data for their own purposes. We regularly review these relationships to ensure ongoing compliance with our privacy commitments.

4. Your Rights as a Filipino Player

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have specific rights over your personal data. merryph link is committed to honouring these rights promptly and transparently. Here is what you are entitled to:

Right to Access

You can request a copy of the personal data we hold about you at any time. We will provide this in a clear, readable format within the timeframe required by Philippine law.

Right to Correction

If any of your personal information is inaccurate or out of date, you have the right to request that it be corrected. You can update basic account details directly through your account settings.

Right to Erasure

You may request deletion of your personal data, subject to our legal obligations to retain certain records for regulatory compliance. We will inform you of any data we are required to keep and for how long.

Right to Object

You have the right to object to certain types of data processing, including any processing based on our legitimate interests where your own interests override ours. We will review all objections and respond accordingly.

Right to Portability

Where technically feasible, you can request your personal data in a structured, machine-readable format so that you can transfer it to another service provider of your choice.

How to Exercise Your Rights

To exercise any of the above rights, contact our support team through the channel listed in the FAQ. We aim to respond to all data rights requests within 15 business days.

5. Data Retention and Security

How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a period thereafter as required by Philippine law and our regulatory obligations. Financial transaction records, identity verification documents, and account history are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements. Data that is no longer needed for any legal or operational purpose is securely deleted or anonymised.

How We Protect Your Data

merryph link applies industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. This includes encrypted data transmission using TLS protocols, secure storage with access controls limited to authorised personnel, and regular security reviews of our systems and processes. While no online platform can guarantee absolute security, we take every reasonable step to keep your data safe and to respond swiftly to any security incidents that may arise.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws. When material changes are made, we will notify registered users via the email address on file before the changes take effect. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you always know how your data is being handled. For any questions about this policy, visit the FAQ page for guidance on reaching our support team.

Your Data Is Safe — Now Let's Get You Playing

Now that you know exactly how merryph link handles your personal information, you can play with confidence. Register your free account and explore live casino, sports betting, fish games, and bingo — all in Philippine pesos, right from your mobile browser.